Challenge

The client faced significant challenges in managing its travel and operational data across its global footprint. The primary issues included:

The overarching objectives were to achieve standardization and efficiency in data collection, implement a customized and secure dashboard solution, develop industry specific KPIs, and enhance visibility and benchmarking across the brands.

Response

Our response was multifaceted and tailored to the unique needs of the client:

Unique approach

Reflecting on our journey, the collaboration between our team and our client was pivotal. Our highly collaborative design process, which included engaging workshops and constant feedback loops, allowed us to tailor the dashboard solution precisely to the client's needs. This approach ensured a flexible, scalable solution that could easily integrate new data and KPIs to meet the evolving demands of the luxury market.

Results & key metrics

The transformation in data management achieved through our solution brought forth impressive results:

In conclusion, our bespoke data consolidation and reporting solution not only addressed the immediate challenges faced by the luxury goods giant but also laid a robust foundation for continuous improvement and adaptation in the dynamic luxury market.